Mini River Ponytail

Quick and Easy Steps to Wear a Drawstring Ponytail:

• Make a small bun with your natural hair. This will be used to form the base of the ponytail.
• Put the drawstring ponytail on the bun and secure it using the combs on it.
• Pull the drawstring (adjustable strap). Make sure that you have adjusted the ponytail extension well and it is covering the bun properly.
• You are now ready to rock your new look!

Care Instructions:

• Detangle the hair extension: Use a wide-tooth comb or your fingers to gently remove any tangles from the hair. Always start combing gently and carefully from the bottom working your way section by section towards the top. To ease the combing process and avoid any pulling that can damage the extension, you can use our Anti-Dandruff Leave-In Spray which is a perfect detangler and moisturizer.
• Fill a sink or basin with lukewarm water: Make sure the water is not too hot, as this can damage the fibers of the hair.
• Add shampoo: Add shampoo to the water and mix it in.
• Soak the hair extension: Place the hair into the water and gently swish it around for a few minutes without rubbing or pulling the hair.
• Rinse the hair extension: Remove the hair from the water and rinse it thoroughly with clean water until all the shampoo is removed.
• Apply conditioner: Apply conditioner to the hair, focusing on the ends. Leave the conditioner on to work in for a few minutes.
• Rinse the hair extension: Rinse the hair thoroughly with clean water until all the conditioner is removed.
• Gently pat the hair dry to remove any excess water. Do not wring or rub the hair as this can cause damage.
• Air dry the hair extension.
• Style the hair extension: Once the hair is dry, use a wide-tooth comb or your fingers to style it as desired.

FREE SHIPPING for all Domestic Orders over CHF 100 & International Orders over CHF 150!

• Domestic Orders - Please allow 5 business days for your domestic order to be processed and delivered.
• Orders to Europe - Please allow 5-10 business days for your order to be processed and delivered.

We ship worldwide!

• International Orders - Please allow 10-20 business days for your international order to be processed and delivered.

At Emu Flair, we would like you to be happy and satisfied with your purchase. If you are not completely satisfied with your purchase, you can return or exchange the item/s you have purchased from us under the following conditions:

Return Policy

• We have a 15 day return policy.

All item/s to be returned must be returned within 15 days after receiving the item.

• For an item to be eligible for return or exchange, it must be in the same condition that you received it. This means that the entire package must be in its original packaging and unopened, unworn and unused with all tags and safety seals in place. If the original packaging has been interfered with in any way and any of the tags or safety seals have been altered, removed or tempered with, we will not be able to offer a return or exchange.
• We will also require you to provide a proof of purchase in order for us to process your return/exchange.
• Please note that all our hair products are not eligible for return. These include:
  • Anti-Dandruff Leave-In Spray
  • Extra Hold Styling Gel
  • Heat Protection Spray
  • Lace Melting Mousse
  • Lace Melting Spray
  • Wax Stick

Steps to follow for a return/exchange:

• Please note that before you return any items to us, you will kindly need to contact us through our chat option available on the bottom right side of our website so that we can guide you through the return process. Alternatively, you can drop us an email through our email address: emuflair@yahoo.com
• Once we have approved your return/exchange, we will provide you with the address where you can ship your package back to us.
• Any items sent back to us without contacting us before / prior to returning the item will not be accepted.
• Once we have received your approved return/exchange, we will evaluate it and contact you. If your return/exchange is approved, we will issue store credit within 5 business days.

By placing an order, you accept that you have carefully read and understood our return policy and agree to it.